Dear customers, our working ours are over for today. Please be patient and wait for your responses.
We are coming back tomorrow at 9AM GMT+2. Thank you! Current hour is: 07:24 PM
Dear customer,

For a while now we have been working on a new, more user-friendly help desk setup so that our users could receive the support they need and make it easy for them to access information about our products. Starting September 1st, 2017 we will no longer accept new tickets on this help desk and more on to our new address: http://help.touchsize.com. We invested time and resources and we'll try to invest even more into briging articles and more information into our knowledgebase. The new help desk will have live search results, a better navigation through the information on our website and of course - more quality information.

Unforunately, we will not be able to migrate the current tickets and information from this help desk, which means that we start on the new help desk from a clean, new setup. All user information, tickets, replies and details will remain available here for a period. Starting September 1, 2017 we will disable the possibility to add new tickets here and from September 10, 2017 we will block the replies as well.

Thank you very much for your support. The TouchSize Team. Great! Close this.
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Website running slow

  • 08/02/2016 4:11 PM
  • Articles
  • 807 views
There are several reasons why can a website run slow.
First of all, the more resources there are on a page - the longer this page will load. Heavy images, fonts, iframes, videos, or other external resources always make your page load slower.
The large number of plugins installed on a site can also affect the loading speed.

The total amount of posts or pages on a website does not affect the loading speed. Only the pages that display many posts inside them can be loaded slower.
So when you create your posts and pages always take care of the fact that the more stuffed they get - the slower they will load.

Sometimes the problem can be caused by the server.
You can always install a cache plugin to improve the loading speed of your website.
 

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