Dear customers, our working ours are over for today. Please be patient and wait for your responses.
We are coming back tomorrow at 9AM GMT+2. Thank you! Current hour is: 07:34 PM
Dear customer,

For a while now we have been working on a new, more user-friendly help desk setup so that our users could receive the support they need and make it easy for them to access information about our products. Starting September 1st, 2017 we will no longer accept new tickets on this help desk and more on to our new address: http://help.touchsize.com. We invested time and resources and we'll try to invest even more into briging articles and more information into our knowledgebase. The new help desk will have live search results, a better navigation through the information on our website and of course - more quality information.

Unforunately, we will not be able to migrate the current tickets and information from this help desk, which means that we start on the new help desk from a clean, new setup. All user information, tickets, replies and details will remain available here for a period. Starting September 1, 2017 we will disable the possibility to add new tickets here and from September 10, 2017 we will block the replies as well.

Thank you very much for your support. The TouchSize Team. Great! Close this.
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Why we are not using Visual Composer and other third party builders/plugins in our themes

  • 18/08/2017 9:29 AM
  • Articles
  • 60 views
Some of our clients were asking why we are not using builders like Visual Composer, Elementor or any other one. First of all, we are not big fans of third party plugins as lots of times they tend to be not very reliable and secure.
Yes, we've said it. Security of data and information is one of the most important things that we deliver to our clients, and relying on other plugins that we are not responsible for is risky.

Examples

  1. Visual Composer XSS Vulnerability
  2. Revolution slider XSS Vulnerability

Yes, maybe some of you say that these are big plugins, very popular and maintained over the time. Yes, we agree that these are quite nice plugins and some people are accustomed to them. Our drag and drop builder experience is very similar to the one of these plugins, but being an in-house built system we can make sure it uses the best practices, load times are better and sometimes the user experience is better.

 

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